An introduction to Brighton and Hove Independent Mediation Service
Brighton and Hove Independent Mediation Service offers an independent option for dealing with neighbourhood conflict, which may result from, or lead to, acts of abuse, nuisance or breach of the peace, in the Brighton & Hove and Lewes District area. The Service has over forty highly trained volunteers who can visit households who may be experiencing difficulties or conflict with their neighbours.

The Service is free and offers an alternative to police or legal involvement. We are impartial. Our job is to help and encourage those in dispute to come up with their own solutions and agreements. For further information please contact:

BHIMS
Basement Office
Ecclesden
Grove Hill
Brighton
BN2 9NG
Tel/Fax: 01273 700812
mediationservice@onetel.com


What is Mediation?

Mediation is a voluntary, confidential, process that uses a neutral third party to help the parties in dispute come to a mutually agreed solution without having to go to court. The process allows disputants to work out their solution assisted by the mediators. Mediation is widely recognised as a cost-effective way of dealing with neighbour disputes.

Neighbour mediation is a way of resolving disputes between those who live in the same locality of neighbourhood. Disputes may involve issues such as noise, anti-social behaviour, boundary problems or verbal abuse, amongst other things. Mediation is not about deciding who is right or wrong, nor about what should or should not have happened in the past. Its main aim is to simply find some way of improving the present situation.


How Does Mediation Work?

We will arrange to visit you and listen to your problems. Then, if they are willing, we will visit the other person/s involved and listen to theirs. Then, if both the mediators and disputants agree, a joint meeting can be agreed. This meeting will be held at a neutral place with three of our mediators present. Each household has a chance to say what they need to without interruption. Our job is to help those present to find a way forward. Usually a solution will be found which everyone is happy with which we will write down to remind everyone what was agreed. However, this is not a legally binding document.

Sitting down and talking to the people who you are in dispute with may seem odd at first, but most people find it okay, once it gets started and our experience proves that it does work. However, if anyone is not willing to meet, we will revisit each party in turn. Quite often this too can lead to agreement.


How to become a Volunteer

Who can become a mediator?
We are looking for people from all walks of life. You do not have to have any formal qualifications, special skills, only that you have the ability to listen and respect confidentiality.

How much time would I have to give?

The initial training period is normally one evening a week and one or two Saturdays spread over about 10 weeks. After that we are very flexible and work around your other commitments, as cases are referred to us. We recognise that some people can give more of their time than others. We return we give ongoing training, supervision and support. We also pay travel expenses and assistance with child/carer costs.

Who do we help?

We help neighbours who are experiencing disputes with one another over such problems as noise, children, pets, parties, boundaries, parking etc. Such disputes often arise leading to stress and affecting the quality of people’s lives. They sometimes lead to slow and costly court proceedings with no guarantee of a successful outcome.

How do we help?

We help by listening to neighbours, rebuilding communication between them, either directly or through us, and by encouraging them to look to the future and reach agreement on a way forward from which everyone can benefit.

Mediators: -

• Work in pairs
• Maintain strict rules of confidentiality
• Do not take sides or judge people
• Do not tell people what to do

We can also offer admin volunteer opportunities. As with the volunteer mediators, we offer travel expenses, assistance with child/carer expenses and ongoing training, support and supervision.


Useful Contacts

Adur Independent Mediation Service
The Carers Centre
Pond Road
Shoreham By Sea
BN43 5WU
Tel: 01273 455777

Eastbourne Community Mediation Service

Unit 6
Highlight House
8 St Leonards Road
Eastbourne
BN21 3UH
Tel: 01323 413487
ecms@ebadvice.fsnet.com

Hailsham & Wealden Independent Mediation Service
Southview
Western Road
Hailsham
BN27 3DN
Tel: 01323 442781

Hastings & Rother Mediation Service
24 Cornwallis Terrace
Hastings
TN34 1EB
Tel: 01424 446808
mediationhr@aol.com

Horsham, Crawley & Mid Sussex Community Mediation Service

Lower Octagon
Chart Way
Horsham
RH12 1RA
Tel: 01403 258900
coordinator@horshammediation.org.uk

Mediation UK
Alexander House
Telephone Avenue
Bristol, BS1 4BS
Tel: 0117 904 6661
enquiry@mediationuk.org.uk
www.mediationuk.org.uk


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