Workplace and Commercial Mediation Services
Our range of business mediation services broadly split into two areas - mediation in workplaces or commercial settings for employers and employees in dispute outlined below, and mediation for landlords and tenants, business or partnerships in dispute outlined in our commercial mediation section.
Why chose Brighton & Hove Independent Mediation Service?
>> We are an independent service with 20 years experience in mediation.
>> We use highly experienced accredited mediators from a wide variety of professional backgrounds.
>> As a charity not only can we offer very competitive rates for our services. The fees received for our workplace mediation service help to fund our organisation to continue providing mediation to the local community.
>> When a referral is made parties are contacted within two working days. Mediation is usually held within two weeks of receiving the referral.
>> We are effective, 98% would recommend our service to others.
We work to the European Code of Conduct for Mediators professional standards.
Workplace Mediation
Workplace mediation is a confidential and informal process used to help resolve workplace problems. Examples include communication breakdown between colleagues, complaints of harassment and grievances over workloads and alleged bullying.
Mediators listen to both sides of the dispute and work with the parties involved to find practical solutions to problems and to reach agreements between themselves. Their job is to facilitate communication between people in order for them to arrive at mutually agreeable solutions and to improve working relationships.
The Benefits to the Organisation
>> Mediation is a very cost effective way of dealing with workplace disputes. Sickness and absenteeism can be reduced and potential staff turnover can be avoided.
>> Effective mediation can avoid expensive grievance procedures and employment tribunals. The mediation process takes one day on average as opposed to an average of 9 days of administrative and management time spent on a typical grievance case.
>> Mediation encourages ideas and problem solving. "Blame culture" is discouraged.
>> Improved relationships with colleagues will result in more effective teamwork and improved customer service.
These benefits will often lead to:
>> Improved working relationships and staff morale.
>> Retention of experienced staff.
>> Increased motivation and a reduction in stress.
>> Increased productivity and profitability.
The Benefits to the Individual
>> Conflict can usually be resolved quickly. The people involved will know their issues are being acknowledged and consequently feel appreciated and valued as an employee.
>> It is a confidential process which encourages people to talk openly to someone impartial without any restrictions.
>> The process often improves working relationships and works towards win/win outcomes.
Click here to find out more about the workplace mediation process |
