Videos on Managing Conflict

How Conflict Escalates.  This shows how arguments can get out of control.

The Secret Power of Listening. This video shows how listening skills can help deal with difficult situations.

Top Tips for Neighbour Disputes. This video provides some useful ideas on how to improve difficult relationships with neighbours.


This video dramatizes a typical neighbour dispute and the impact it has on the people involved.  It won the National Mediation Video of the Year Award 2018.


All videos by Justin Spray (