Strategic Service Manager

This opportunity is now closed to applications.

Contract: Permanent, subject to a six-month probationary period.  

Hours: 4-day week (28 hours per week, Mon-Thurs), hybrid working, although significant physical presence in our central Brighton office with the team is important. 

Salary: £40,221, FTE. 

Location: Brighton & Hove, Lewes, and surrounding areas in Sussex. 

We are seeking an experienced manager and leader to join us as our new Strategic Service Manager. You will play a crucial role in shaping strategy as well as lead our operations, income, partnership, and growth potential.  

Brighton and Hove Independent Mediation Service (BHIMS) is a small yet impactful community-based charity with a strong reputation locally. Our mission is to bring people in our community together to prevent and repair the harm caused by conflict.   

Ourhigh-quality work is driven by our wonderful office team and with the incredible support of a loyal network of mediators volunteering their time and expertise. We work in partnership with Brighton & Hove City CouncilLewes District Council, the Sussex Police & Crime Commission, various housing associations, community groups and charities. As a member of the Sussex Mediation Alliance, we work closely with Mediation Plus 

As Strategic Service Manager you will focus on building sustainable partnerships and increasing our service impact overall – all the while collaborating with our dedicated team, volunteers, and Board of Trustees to achieve this.  

Benefits  

  • 29 days annual leave, incl. public holidays  
  • 4-day week with hybrid working (office/home, Mon-Thurs, core hours 10am-4pm)  
  • Flexible working/TOIL  
  • Workplace pension scheme with 3% employer contributions  
  • Training & personal development   

 Values 

Responsive | Accessible | Expert | Empowering | Supportive | Safe 

Diversity, Equity & Inclusion  

Brighton & Hove Independent Mediation Service (BHIMS) is committed to supporting and promoting Equity, Diversity & Inclusion – and complies with The Equality Act 2010. We believe that everyone has the right to live without fear or prejudice regardless of age, gender, race, sexual orientation, belief, or disability. BHIMS strives to create an inclusive workplace and tackle all forms of discrimination and inequality in both the workplace and the services the charity provides. 

How to Apply  

Please apply with an up-to-date CV (max. 2 x A4) and a 1-page supporting statement, highlighting your skills and experience in relation to the personal specification.  

For more information about the role, please download the Candidate Pack, including job description and person specification.

As part of your application, please also complete our equality and diversity monitoring form below. 

Thank you for your time and interest in advance.  

Email your CV and supporting statement to: [email protected] 

Closing deadline: Noon Tuesday 1 October 2024.  

1st stage interviews: Tuesday 8 October.  

Final stage interviews: w/c 14 October 2024. 

BHIMS logo

BHIMS Equity, Diversity & Inclusion Monitoring Form

Brighton and Hove Independent Mediation Service wants to meet the aims and commitments set out in its Equality, Diversity and Inclusion Policy. This includes not discriminating under the Equality Act 2010, and building an accurate picture of the make-up of the workforce in encouraging equity, diversity and inclusion. We need your help and co-operation to do this, but filling in this form is entirely voluntary.

What best describes your gender?
Do you identify as Trans?
Are you married or in a civil partnership?
Your Age
What is your ethnicity? (Ethnic origin is not about nationality, place of birth or citizenship. It is about the group to which you perceive you belong.) Please tick the appropriate box.
Do you consider yourself to have a disability or health condition?
The information in this form is for monitoring purposes only. If you believe you need a ‘reasonable adjustment’, then please discuss this with the manager running the recruitment process.
What is your sexual orientation
What is your religion or belief
What is your current working pattern?
What is your flexible working arrangement?
Do you have caring responsibilities? If yes, please tick all that apply

Skip to content