Workplace Mediation

Workplace mediation is a confidential and informal process used to help resolve workplace problems.

The process is not about apportioning blame. Instead, the process concentrates on the reality of the current situation and building practical working relationships going forward.

Cases most suited are those where the parties concerned are genuinely interested in improving the situation for the future – in particular:

  1. A breakdown in working relationship(s).
  2. A work-related bullying and or harassment.
  3. Implications of disciplinary proceedings or grievances.
  4. Issues surrounding conditions of employment.

For employers:

Workplace mediation avoids the need for employers to go through lengthy and expensive grievance procedures, often incurring costly legal fees and a drain on resources.

Adversarial processes (conduct, grievances, employment tribunals etc) tend to be expensive and about winners and losers – ‘who did what, to whom and when.’

Instead, workplace mediation:
  1. Quickly restores healthy and positive working relationships
  2. Is both a timely and cost-effective approach to problem solving
  3. Focuses on the future not the past. It is not about apportioning blame.
  4. Can take place at any time to try and resolve a workplace relationship issue.

80% of cases are successful – workplace mediation really works!

Mediation is suitable for most issues that relate to conflict or dispute - this includes the workplace.

Mediators offer a confidential opportunity to raise issues in private – their job is to focus on the future and how those involved can work together in the future.

For employees:

Most of us would like to avoid work related conflicts, or - if they do arise, for them to be quickly resolved. But sometimes it's hard for us to know how to tackle this, or we are simply unable to work through how to make the changes happen.
Workplace mediation:
  1. Resolves conflict quickly in a safe environment
  2. Is a confidential and impartial process encouraging people to talk openly, without feeling restricted
  3. Empowers the individual parties participating to own issues affecting them
  4. Is not judgmental and it avoids decisions being imposed by other people.
  5. Ensures the outcome of any mediation remains confidential to the parties concerned

Our mediators:

At BHIMS we have a team of highly skilled accredited workplace mediators. trained to work through issues with employers and staff quickly, repairing relationships and restoring a healthy working environment.
  1. The mediator provides support and an environment for solutions to be found for work-related problems.
  2. The mediator will provide a safe, secure and calm environment for parties to be heard and have their say and to talk through their views and needs.
  3. The mediator ensures the discussion is balanced and no-one is disadvantaged through the mediation process.
  4. An individual meeting is held with each party of a dispute after which a joint meeting is held with all parties.
  5. Most mediations are concluded in three sessions (two individual and one joint) – mediations would normally be completed in one working day.

Coming together is a beginning, keeping together is progress,  working together is success.

Henry Ford

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