Brighton and Hove Independent Mediation Service


We are specialists in Community and Workplace Mediation, Conflict Resolution and Training

Brighton and Hove Independent Mediation Service (BHIMS) offers a comprehensive range of services aimed at resolving many different conflicts and disputes.

We have helped hundreds of businesses, families, neighbours and organisation since our service began in 1993.

More than 80% of cases that go to mediation are successful !

Our team of highly skilled and accredited mediators work across Brighton, Hove and into the surrounding area including Lewes, Seaford, Newhaven and Peacehaven.

We can help:

  • Local communities where neighbours or residents are in dispute.
  • Families in conflict.
  • Tenants and landlords in dispute.
  • Local businesses who have a workplace conflict.
  • Sheltered housing, care or nursing home providers and their residents.

Need someone to listen to both sides?

Mediation is confidential, fast, effective and affordable. Because we are a charity, are charges are less than commercial organisations.  Our job is to help and encourage those in dispute to come up with their own solutions and agreements. We do not make judgments or tell people what to do.

BHIMS is completely independent, confidential, impartial and non-judgemental.

More about BHIMS

We are an independent charity and receive no statutory or direct government funding. We raise our income through bids to trusts and foundations for project work and though Service Level Agreements with local social landlords, local authorities and other statutory authorities. We also seek donations from the residents of the communities we serve and, where our work is not covered by other funding, ask them to pay our costs in order to keep our service sustainable.

Our Patron

We are extremely pleased to announce that international crime thriller novelist Peter James has agreed to be our Patron. We are currently working with Peter to devise an engagement plan for this year, more information will be posted on our News pages. For for information about Peter please see here.

Our Trustees

Our organisation is overseen by a volunteer Board of Trustees – also known as the Management Committee – who meet regularly to ensure the aims and objectives of our organisation are met and that we maintain the highest standards in the delivery of our services across our area. The Board consists of up to ten Trustees elected annually at our AGM. If you would like to find out more about becoming a Trustee, we would be pleased to hear from you.

Our Office Team

Our Office Team are based at our office in central Brighton and are responsible for the day-to-day running and development of our services. They make the initial contact with all the parties involved in mediation cases and support our team of volunteer mediators. We have five part-time members of staff.

Our Mediators

We have a team of experienced and accredited volunteer mediators based across our communities who usually work in pairs to help people find a solution to their problems. Our mediators come from all walks-of-life and backgrounds and some have specific qualifications is specialist types of mediation. If you are interested in training as a mediator, please see our training section or just get in touch.

Take a tour around our website to find out more or if you have any questions or queries, please do not hesitate to contact us.

Please call 01273 700812 for more advice or email us at





Fifteen newly qualified community mediators have joined the team at Brighton and Hove Independent Mediation Service (BHIMS).

Alongside the existing team of 30-plus active volunteer mediators they will provide support to local communities needing help with resolving neighbourhood conflict and disputes.

The Sussex Community Foundation provided the funding for the training course which took place over six weeks.  Service Manager, Mark Green said: “Last year we dealt with a record number of disputes, with cases referred from the Police continuing to rise.   We are delighted, therefore, to have these new recruits on board.”

The Mediation Service, which is a charity, operates in Brighton, Hove and the Lewes area.  Using mediation to resolve disputes and conflict is growing across the country.  The majority of cases referred to the service involve breakdown in communication resulting in mistrust, suspicion and in some cases hostility. The biggest problems involve lifestyle clashes, noise, pets and anti-social behaviour.

Murder mystery author, Peter James, recently became the first Patron to BHIMS which receives most of its referrals from the Sussex Police, Brighton and Hove City Council, Lewes City Council and several local housing associations.

For more information about BHIMS, including details of other services they provide, visit Or telephone 01273 700812.